1. Introduction

These Terms and Conditions govern your use of the NS Trust Customer Web platform. By accessing our website and placing orders for automotive spare parts, you agree to be bound by these terms. Please read them carefully before using our services.

2. Customer Account & Eligibility

You must be at least 18 years old to create an account and purchase products from NS Trust. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Ensure that your delivery addresses and contact details are kept up to date.

3. Product Information, Pricing & Availability

We strive to provide accurate information regarding our spare parts:

• Information: While we aim for accuracy, product descriptions, images, and compatibility charts are provided for guidance. It is the customer's responsibility to verify part compatibility with their specific vehicle.
• Pricing: All prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.
• Availability: Product availability is subject to stock levels. We do not guarantee the availability of any specific item at all times.

4. Orders & Confirmation

Placing an item in your cart does not reserve the product. An order is only confirmed once you complete the checkout process and receive an order confirmation notification. We reserve the right to refuse or cancel any order for reasons including fraud prevention or stock limitations.

5. Payments

We offer multiple secure payment methods for your convenience:

• Online / QR Payments: Transactions are processed securely. You agree to provide valid and authorized payment details.
• Cash on Delivery (COD): Available for eligible locations and order values. Payment must be made in full at the time of delivery.

6. Delivery

We aim to deliver orders within the estimated timeframes provided at checkout. However, delays may occur due to unforeseen logistics or weather conditions. NS Trust is not liable for indirect damages resulting from delivery delays.

7. Cancellation, Replacement & Refunds

Cancellations must be made before an order is processed or shipped. Eligible refunds for online payments are processed back to the original payment method. Replacements are strictly subject to verification of damaged or incorrect goods. For full details, please refer to our dedicated Refund & Cancellation Policy.

8. Customer Responsibilities & Prohibited Use

You agree not to misuse the NS Trust platform. Prohibited activities include attempting to gain unauthorized access to our systems, submitting false information, engaging in fraudulent transactions, or copying/scraping our website content.

9. Intellectual Property

All content on the NS Trust Customer Web, including logos, text, graphics, and software, is the property of NS Trust or its licensors and is protected by intellectual property laws. You may not reproduce or distribute our content without explicit written permission.

10. Limitation of Liability

NS Trust shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform or from the purchase/use of any products. Our maximum liability in connection with any order shall not exceed the total amount paid by you for that specific order.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Your continued use of the platform following any changes constitutes your acceptance of the new terms.

12. Contact Information

For any queries regarding these Terms & Conditions, please contact us: