1. Introduction

Welcome to NS Trust. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the NS Trust Customer Web platform to purchase automotive spare parts.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: Your name, email address, and phone number when you create an account or place an order.
• Account Information: Profile details, order history, and saved preferences.
• Delivery Address Information: Addresses you save for shipping purposes, including specific location details.
• Order & Transaction Information: Details about the products you purchase, cancellations, and replacements.
• Payment Information: Records of payment methods used (we do not store full credit card numbers directly on our servers).
• Device / Technical Information: IP address, browser type, and device information to ensure security and improve user experience.

3. How We Use Information

Your information is used for the following purposes:

• To process and deliver your orders accurately.
• To manage your customer account and order history.
• To communicate with you regarding order statuses, refunds, and support inquiries.
• To improve our website, product offerings, and customer service.
• To prevent fraudulent transactions and ensure the security of our platform.

4. How We Protect Information

We implement reasonable security measures, including encryption and secure server hosting, to protect your personal information against unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

5. Data Sharing & Payment Processing

We do not sell your personal data to third parties. We may share necessary information with trusted service providers (such as delivery partners and secure payment gateways) strictly for the purpose of fulfilling your orders. Our payment processing partners securely handle your transaction data in compliance with industry standards.

6. Cookies / Similar Technologies

We use cookies and similar tracking technologies to maintain your session (e.g., keeping you logged in, maintaining your cart) and to analyze website traffic. You can control cookie preferences through your browser settings, though disabling them may affect website functionality.

7. Data Retention & Customer Rights

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. You have the right to access, update, or request the deletion of your personal information.

8. Account/Data Deletion

If you wish to delete your NS Trust account and associated data, please contact our support team. Note that certain transactional data may be retained for accounting and legal compliance purposes even after account deletion.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete it.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: